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Exam Code: HP2-N31
Exam Name: HP (Selling HP BSM Solutions)
One year free update, No help, Full refund!
Total Q&A: 50 Questions and Answers
Last Update: 2013-12-15

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NO.1 Which discovery question would you ask to an IT executive to uncover a potential Network
Management pain point?
A. What percentage of your IT budget goes toward managing the infrastructure versus innovation?
B. How often do you update application revisions across your network?
C. Do you have the ability to integrate fault, availability, performance, and configuration
management?
D. Have you experienced customer satisfaction issues for accessing your applications?
Answer: D

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NO.2 Which key differentiator supports a capability of the BSM Application Performance
management solution?
A. provides a single pane of visibility for complex, virtualized. and cloud environments
B. provides a cross-domain view of the entire IT environment with Operations Manager (i), known
as the "Operations Bridge"
C. provides real time end-to-end transaction monitoring via industry leading, end-user monitoring
and diagnostic tools
D. supports Heads-up Display (HUD) for multi-monitoring technology
Answer: D

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NO.3 Which capabilities of the BSM Network Management solution help customers achieve their
goals? (Select two.)
A. real user monitoring
B. faster problem resolution, freeing up resources for other priority projects
C. cross-domain event tracking and management capability
D. consolidation of multiple tools to reduce cost
E. business process testing and reporting
Answer: B,C

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NO.4 From a BSM perspective, which qualifying question would you ask the VP of Operations
regarding the consequences of having separate event monitoring tools?
A. Are you able to monitor native iPhone Mobile applications end-to-end?
B. How are you tracking financial expenses in a siloed infrastructure?
C. Do you know when an application or service will be ready for deployment into the production
environment?
D. Does duplication of error tracking efforts slow the time to resolve problems?
Answer: A

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NO.5 Where can you find license SKU and pricing information for HP BSM Network Management?
A. Pricing Guides on HP Partner Central
B. www.hp.com/software
C. BSM datasheets
D. Sales Awareness Webinars
Answer: A

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NO.6 Which Application Performance Management business challenges are faced by IT executives
and solved through HP's BSM solution? (Select two.)
A. monitoring security breaches more effectively
B. pre-empting problems before they cause an outage
C. guaranteeing that service desk tickets are prioritized
D. improving customer and business satisfaction
E. providing better asset management tracking
Answer: B,C

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